Doug Fleener

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Doug Fleener offers the following presentations, which can be delivered as keynotes or workshops, and customized to fit the needs of any audience. These topics are geared towards retailers, but apply to restaurant and service industries as well.

Click on a title to find out more information about a speech.

Feature Presentation

Surviving and Thriving in a "Challenging" Economy
Simple and Effective Lessons For Creating Positive Retail Results

Customer Experience Series

The Experience Difference
Profit Through Extraordinary Customer Experiences

Teaching Your Staff the Experience Difference
A Simple and Incredibly Effective Way To Leverage Your Staff

Growth Through Advocacy
How to Create and Profit with Customer Advocates

The Fourth Place
A Unique Approach To Retail, Customers, and Engaging In-Store Experiences

The Profitable Retailer Series

The A-Z of Growing Your Sales and Profits
A Fun and Fast Paced Program Of Learning and Laughs

The Profitable Retailer
Simple and Effective Lessons to Boost Any Retailer's Sales and Profits

How to Find, Hire, and Keep GREAT Employees
Make a Smarter Investment In Your Key Differentiator - Your People

All in the Family
Thriving and Surviving a Family-Owned Business

Get Online or Get Left Behind
Internet Marketing and E-Commerce Training for the Non-Technical Retailer

Thumbtacks and Toothpaste
Increasing Your Impulse Purchase Sales

Cha-Ching! Double Your Profits, Double Your Fun
Quit Struggling and Start Profiting: 10-Steps to Retail Success

The Retail Leadership Series

Success is Personal
Leading Your Team to Success: A Program For Store Managers

Motivation Beyond Compensation
12 Ways To Deliver Incredible Employee Experiences That Sells More Product

Custom programs available on request.