Doug Fleener
teaches organizations how to transform their business one person at a time. His
high-energy high-impact programs engage, motivate and educate his audiences.
His interactive programs are designed to teach customer-focused companies, small
and large, how to deliver the kinds of extraordinary customer and employee
experiences that result in higher sales and profits.
As the former director of retail
for Bose Corporation and an independent store owner himself, Doug has the unique
experience and ability to connect with both independent retailers and those who
with larger chains.
Doug is president of
Dynamic Experiences Group, LLC, a retail and customer experience
consulting firm. He is the author of The Profitable Retailer: 56 Surprisingly
Simple and Effective Lessons to Boost Your Sales and Profits. Doug also
publishes several industry newsletters including the popular Daily Retail
Experience.
While his style might be casual,
Doug's content is rich as he leads audiences to think differently about the way
they approach their business and to take the action to transform their people
and their customer experience.
What Will You Experience
in 2010 and Beyond?
INCREASED sales and profits?
IMPROVED staff and manager
effectiveness?
CREATED a more productive
customer experience?
DEVELOPED more loyal customers and
advocates?
INSPIRED and ENERGIZED your attendees?
Contact Brian
Sullivan at 866-535-6331 to discuss how Doug can assist your organization to
achieve these and other goals.
Association: "You are
an amazing speaker and our members only had wonderful things to say about you. I
most certainly recommend you to anyone looking for a speaker who is informative,
energetic, and engages the crowd." - Beth Jarabek, Baby Furniture Plus
Association
Retailer: "WOW. You
were awesome. Your words of wisdom on leading and managing store teams was
exactly what our managers and retailers needed." - Laura Young, Brighton
Attendee: "Doug is
the best speaker I have ever heard and II have been in business for 21 years.
His wit and visual approach made his presentations fun and interesting, and what
I learned was extremely valuable." - Ginger Stockton, Ginger's
News and
Updates
1. Doug is again offering
his annual holiday keynote and training seminars. This year's are title
Soaring to Holiday Success and Leading With Holiday POPS.
Short notice bookings are welcomed.
2. Our new
Learn and Launch programs offer associations, tradeshows, and markets
a new way to expand their educational programs beyond the show.
Doug Fleener
teaches organizations how to transform their business one person at a time. His
high-energy high-impact programs engage, motivate and educate his audiences. 
