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Work with Doug
I quickly and dramatically improve a company's customer experience, frontline leadership, and results.
What you can expect –
A targeted 10x or more return on your investment.
Fresh thinking and approaches that leverage your competitive advantage.
A partner focused on your goals. Your goals are my goals.
Straightforward feedback and advice.
Sample work –
Improve frontline customer engagement and experience, resulting in higher sales, loyalty, and advocacy.
Streamline and improve sales processes to create ongoing sales and customer/client growth.
Improve the productivity and performance of frontline leaders and those who lead them.
Create immediate innovation and growth opportunities with executive team offsite.
Develop long and short-term strategy to compete in a changing market.
Trusted advisor to CEO and other key executives.
Keynotes and workshops for your company or organization.
My approach –
Everything I do is grounded in the employee and customer experience. Since that’s unique to each company, so is most of my work.
I see each engagement as an opportunity to develop and grow your key stakeholders at the same time we work together to improve the business.
I use simplicity as a competitive advantage. Complexity holds people and organizations back.
I move fast. The sooner the improvement and innovation, the faster the positive impact on employees, customer/clients, and results.
I build in more – and higher – accountability. Lack of accountability is the number one reason people and organizations fall short of their potential.
Call 844-861-7803 or use the contact form on the right to discuss your opportunities.
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