Beyond Clerking: Turn Any Staff Into Retail Sales Pros

The difference between making and creating a sale can be the difference between achieving sales goals or falling short. Contrary to popular belief, traditional sales programs don't work in most retail store. This program gives retailers the tools they need for their staff to want to sell and achieve higher sales.

Audiences learn:

  • Why a staff doesn't want to sell and why customers don't want to be sold.

  • How to create a sales opportunity with every visitor.

  • How to use the Customer FIRST approach to increase average sales and UPTs.

  • How to use the Learn and Launch materials necessary to train the store staff to successfully move from clerking to becoming retail sales pros.

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Contact Carin Casey at 866-535-6331 or email

© 2010 Doug Fleener. All rights reserved. 

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