"Doug’s
presentation, delivered with humor and enthusiasm, challenged, informed and
encouraged our members to raise their retail game" - Mark Austin, Office Club
U.K.
What
Fleener Fans Have To Say
(partial
list)
"Well you did it again. For the
third year in a row you inspired and motivated our store managers to be the best
possible leaders they can be this holiday season. Thank you.”
Laura Young, Brighton
“I just wanted you know how much we
all enjoyed your presentation at our recent NLDA meeting in San Antonio, Texas.
We came away with a lot of information and your enthusiasm certainly rubbed off
on us!”
Margie Grecco, National Luggage
Dealer’s Association
"Our store managers were truly
inspired and motivated by your thoughts. It's very rare that a team can walk
away with so many true takeaways from a guest speaker that they can apply
immediately to their business.
Kristine Sickle, Calphalon
"We have heard nothing but great
things about your seminar. You did a super job, were very entertaining, and you
matched your content perfectly to our message.”
Debbie Wilson, Animal Supply
Company
“You are an amazing speaker and our
members only had wonderful things to say about you. I most certainly recommend
you to anyone looking for a speaker who is informative, energetic, and engages
the crowd."
Beth Jarabek, Baby Furniture Plus
Association
“On behalf of SJTA, we would like to
thank you for being a part of our SJTAU educational program! Everyone that
attended your seminar spoke very highly of your presentation and that they
learned a great deal. Your evaluations were wonderful!"
Carol Young, The Atlanta Jewelry
Show (SJTA)
"Thank you for a terrific job on
both seminars that you presented at the Global Pet Expo in San Diego. From my
observation, I could tell that you connected with the audience and really held
their attention for all 90 minutes of the seminar. With so many returning
participants on Friday, you clearly had important lessons that they were eager
to absorb."
Steve King, Pet Expo (Pet
Industry Distributors Association)
"Thank you so much for speaking at
our event. Your thoughtful words and contagious energy inspired our
readers. We appreciate the time you took to tailor your presentation to
meet the needs of our audience."
Susan Amoruso, Dance Retailer
News
"I am very proud to have you
associated with us at Cape Business magazine. Obviously, we placed a great deal
of faith in your ability to command the attention of 400 people so early in the
day at our Cape Business Connect meeting. You were a resounding success,
establishing a tone of utter professionalism and expertise. Your ability to
combine wit and wisdom is truly a gift. By your keynote presence you literally
guaranteed not only the resounding success of the day, but also the overall
investment we are making in Cape Business and the community itself here."
Glenn Ritt, Publisher of Cape
Business Magazine
"Thank you! It was very
valuable information in both of your seminars. We've been open for 13
years and I still learned many new and exciting things."
Jane - An attendee from Pet Expo
The Profitable Retailer and Experience Difference Seminars
"You were awesome! You are
helping people and changing lives. I learned a lot and took lots of notes.
Thank you.
Allison - An attendee from Dance
Retailer Expo seminar
"That was the best one hour
investment I have ever made in my business."
Bob - An attendee from Animal
Supply 20/20 Seminar
"Thank you for the opportunity to
sit in on the seminar at Pet Expo. After 35 years in the retail pet field I
really got a shot of energy. My long time staff read over seminar notes and you
feel the rumble of change in our stores. Thanks again. ”
Mike - An attendee from Pet Expo The Profitable Retailer
"Your enthusiasm and strong
reiteration of the basic principles was soooo good. I have a whole new
resolve to do our best and grow our sales and profits. Thank you!"
Pamela - An attendee from
Columbus MarketPlace seminar
"Thank you for speaking at the
Massachusetts Restaurant Association's Executive Retreat on Cape Cod. You were
terrific! Your presentation was energetic, informative and fun.....Doug, you
were great to work with spending time meeting with our committee to get their
input and developing a presentation that really focused on our specific
industry. It was an excellent presentation, one that our members are still
talking about."
Carol Campomizzi, Massachusetts
Restaurant Association
"Doug was an excellent presenter.
He was very entertaining and yet we also learned so much."
Store Owner from The Experience
Difference
"Retail owners can be the tough
crowd, but with in 5 minutes Doug Fleener's energy and enthusiasm had them
hooked! His 20/20 Workshop presentation was so thought provoking - he left our
audience wanting a repeat!" (And they booked a repeat!)
Leslie Gould, Marblehead, MA
"Our diverse group of retailers and
others thoroughly enjoyed Doug's presentation of "The Experience Difference".
Far from the typical customer service rhetoric, Doug's message came from a
different angle and enlightened everyone in the room! His approach is
refreshing, entertaining and most important, relevant and useful."
Sharon Palma, Great Barrington,
MA
"Our audience of small business
owners found Doug's presentation very refreshing. Doug has an engaging delivery
and great sense of humor; a combination that only enhances the terrific business
advice he imparted. His message is exciting: you can--and should--enjoy what you
do. He has a great perspective on business and life. Thanks, Doug!"
Rob Pyles - Falmouth, MA
"Our 20/20 workshop
with Doug was well received by all attendees. He energized the group and shared
many ideas to help them succeed in business. The power point presentation was a
super visual aid
to his comments. His program material was applicable to all in attendance who
wanted to improve their bottom line."
Diana Shearston,
Taunton, MA
"On a scale of 1 -10, I would
definitely rate you a 10. You're a little weird but I really liked that.
You made it fun, interesting, and gave us great ideas."
participant, "The Experience Difference"
"WOW. That says it all.
After today's session I now completely see my business different and I am
excited about the possibilities. Thank you!!!"
participant, "20-20 Retailing"
"Who would have known that a
Saturday night seminar could have been so much fun? I'm ready to grow my
business 20%! Thanks!!!!"
Attendee from Craft and Hobby
Show seminar
"Doug Fleener's impact on our company and the way we do business has been
substantial and very positive… His understanding of consumer behavior and
selling strategies is outstanding."
C.W., President of a Consumer Electronics Company
"Your casual yet effective means of communicating the different facets of great
leadership will be lessons I will carry with me for the rest of my life."
M.B., President of a Cabinet Company
"First, thanks so much for pushing us through the exercise. I feel much more
confident of moving forward. Our vision is clearer, our concept is more defined,
and our product line is identified. Thanks."
S.D., Owner of a Gourmet Food and Gift Store
"I must say that my head is buzzin' after our first meeting this morning. I feel
it was VERY productive talking with you and probably one of the smartest things
I've ever invested in."
What
Fleener Fans Have To Say
(partial
list)
