Fresh perspective. Real world solutions. Proven results.

Doug Fleener, the former director for retail for Bose Corporation, is a business contrarian known for bringing fresh thinking and powerful ideas to his consulting clients at Sixth Star Consulting.

As a speaker Fleener's quick wit, and passion for people and the customer experience, make him not just a crowd pleaser but an incredible motivator. Fleener encourages people to take positive action and deliver extraordinary experiences to customers and employees alike.

His expertise has been cited in over 300 newspapers and magazines, including Entrepreneur, Money, Shopping Centers Today, Wired, The New York Times, and The Wall Street Journal. 

Doug Fleener
"You were really a hit at the convention, and people are still referring to your comments As a result we'd like to have you back next year." - Linda Peebles, Learning Express
"WOW. You were awesome. Your words of wisdom on leading and managing our store teams was exactly what our store managers needed to learn." - Laura Young, Brighton
"It’s amazing the value you bring me. In just a handful of emails you made things abundantly clear on what I needed to do" - Walt Leonard, owner

Six things to know about Doug Fleener

1. As a professional speaker, Fleener has spoken over 100 times a year for more than a decade.

2. Over 85% of Doug’s engagements are referrals or repeat clients.

3. Fleener is the author of the book, The Profitable Retailer, and the upcoming book eFresh! Your Entrepreneur Spirit.

4. As a consultant, Doug is known for his ability to identify new market and sales opportunities, and how to quickly achieve desired results.

5. Noted areas of expertise include customer service experience, specialty retail, daily leadership and coaching, workplace success, and creating breakthrough performance.

6. Doug lives outside Boston with his family where in his spare time he likes to barbeque while listening to Jimmy Buffett. 

@DougFleener

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Fleener in the News

Luxury Daily
Saks invites consumers inside Winter Palace via digital integration link

Boston Globe
Walgreens-Rite Aid merger would pose challenge to CVS  link

Jeweller Magazine
10 tips for motivating jewellery staff link

NECN-TV
Gap closing stores link  

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