Doug Fleener's

The Day Makes the Year

 Blog 

Triggers and Pivots and Revenue. OH MY! Jan 18, 2024

In every service and sales experience, there are triggers and pivots that will occur.

Let me give you a retail example. A customer enters a store and announces they are “just...

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Slowing Down the “Clock” Jan 10, 2024

Slowing Down the Clock" is one of my favorite practices from my book, The Day Makes the Year (Makes a Life).  While it is in the section with the practice of Relentless Simplicity, it...

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The Only Resolutions You Need For An Amazing Year Jan 03, 2024

Ahhh….January. It is that time of year when gyms get busier, fast food places get slightly slower, and resolutions are made and often broken. 

The earliest recorded practice of New...

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Positive Talk Dec 27, 2023

One of the most important things you do as a leader is setting the tone for each day. And it is even more critical after Christmas. 

We’re often tired. Maybe ready for the holiday to be...

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Fast Coaching With Why Dec 19, 2023

During the holidays, it can be almost too busy to coach employees. But you can still keep staff focused on creating an engaging experience and maximizing sales opportunities by Coaching With Why....

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Every Moment is Showtime Dec 13, 2023

I stopped in at a local store a couple of Saturdays before Christmas. Several employees were working. All of them were scurrying around, doing all sorts of merchandising and cleaning. After ten...

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SQUIRREL! Dec 06, 2023

Years ago, I had a dog who loved to chase down frisbees. Tina could track it down and catch the frisbee in the air regardless of how far I threw it. Then she would run back and drop it at my feet....

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The Day Makes the Holiday – Part Two Nov 29, 2023

In my book, The Day Makes the Year (Makes a Life), I have six principles that can transform your work and life. Well, that also means this holiday. Last week, I shared the first three steps to...

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The Day Makes the Holiday – Part One Nov 22, 2023

First and foremost, I wish all readers in the United States a Happy Thanksgiving tomorrow. To the rest of the world, I wish you a Happy Thursday. 

In my book, The Day Makes the Year (Makes a...

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MORE or LESS – For Less Stress and More Success Nov 19, 2023

I’m a big believer in keeping things simple. I don’t overthink my day, year, or life. I have found overthinking leads to underdoing, which leads to more stress. But more doing and less...

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A Two-Minute Drill Nov 07, 2023
What's that you ask? It is a simple and highly effective exercise you can do to substantially increase the odds of having a great November.

The video is just over 4 minutes. The exercise...
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7 Daily Winning Mindsets to Overcome Challenges Oct 20, 2023

Taking personal responsibility is key to achieving goals and growth. When we own our circumstances, we adopt empowered mindsets that enable positive change. By cultivating productive daily habits,...

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Closing The Intentions Gap Oct 06, 2023

When I started my self-employed journey in 2001, I would begin each day with grand ambitions of what I wanted to accomplish. I was going to set the world on fire! I had a long list of brilliant...

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The Relentlessly Simple Secrets to a Happy, Spectacular Day Sep 28, 2023

A growing body of research shows that happiness is not solely determined by external factors but also comes from within. Genetics, life circumstances, and relationships play a role, but science...

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One Week of Intentional Actions Sep 20, 2023

How many times have you longed for extra hours in your day or felt weighed down by the frantic pace of your life? It often feels like you're running endlessly on a treadmill - giving your all yet...

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