The Day Makes the Year

What are the two most important things your staff needs to do today? 

Now ask each employee individually the same question.

Congratulations If all the answers are the same.

 If they...

One of my favorite sayings is, "People rise to the level of standards and expectations but slide to the level of acceptance." Many of you may remember that from my Raise the Bar speech. 

There...

A trap can capture, deceive, or harm someone or something. Relying on ‘someday’ does just that. I’ve seen people die because ‘someday’ they would do something about...

I was talking last week with a Fortune 100 company executive. He spent much of our call telling me how hard life is for him. 

I recapped our conversation at the end of the call by sharing the...

I was scheduled to work with a district manager on her growth and development. Since we met at one of her locations, I planned to spend the first hour with the DM and the location staff. After...

For over 30 years, I have been reviewing my day before I go to sleep. Inventories are beneficial for companies and people. I quickly review what I’ve done well, what I could do better, and...

In pursuing the life you desire, progress is often measured by the leaps and bounds you take. However, success is found in the single steps forward you take daily. That’s how One-Day Success...

Choice bias refers to a salesperson's predisposition towards specific products and services based on personal preferences. Although mostly unconscious, this bias can significantly impact sales in...